vvjl11 Privacy Policy —
How We Protect Your Personal Data

01Introduction

vvjl11 respects your right to privacy and is committed to protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules and regulations, and all relevant issuances from the National Privacy Commission (NPC).

This Privacy Policy sets out how vvjl11 collects, uses, discloses, processes, stores, and protects personal data obtained from users of the vvjl11 platform. It also explains your rights under Philippine data protection law and how you can exercise those rights.

This Privacy Policy should be read in conjunction with the vvjl11 Terms & Conditions, which govern your use of the platform and form part of the legally binding agreement between you and vvjl11.

02Data Controller

For the purposes of the Philippine Data Privacy Act, vvjl11 is the data controller responsible for your personal data. This means vvjl11 determines the purposes for which and the manner in which your personal data is processed.

vvjl11 has appointed a Data Protection Officer (DPO) responsible for overseeing data protection compliance within the organisation and serving as the primary point of contact for data subjects and the National Privacy Commission. Questions regarding this Privacy Policy, data access requests, or privacy complaints should be directed to our DPO via the contact details provided in Section 15 of this document.

03What Personal Data We Collect

vvjl11 collects and processes the following categories of personal data in connection with the operation of the vvjl11 platform:

When you register a vvjl11 account, we collect:

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify you meet the 21+ age requirement under Philippine gaming law).
• Philippine mobile telephone number.
• Email address.
• Username and encrypted password (vvjl11 does not store passwords in plain text).
• Residential address and city of residence within the Philippines.

To comply with anti-money laundering regulations and PAGCOR licensing requirements, vvjl11 collects identity verification documents before processing withdrawals:

• Government-issued photo identification (Philippine National ID, UMID, driver's licence, passport, or other valid ID).
• Proof of address documents (utility bill, bank statement, or government correspondence dated within the last three months).
• Selfie photograph holding your ID for facial verification (where required).

vvjl11 collects data related to deposits, withdrawals, and account balances:

• Deposit and withdrawal amounts, dates, and transaction reference numbers.
• Payment method details (GCash account name, bank account number for BDO/BPI/Metrobank/UnionBank withdrawals).
• Transaction history and account balance records.

vvjl11 automatically logs your gameplay activity on the platform:

• Games played, bet amounts, win/loss outcomes, and session durations.
• Bonus claims, wagering progress, and promotional participation records.
• VIP tier status and loyalty points balance.

When you access the vvjl11 platform, certain technical data is automatically collected:

• IP address (used for fraud detection, regulatory compliance, and security purposes).
• Device type, operating system, and browser type.
• vvjl11 Login timestamps and session activity logs.
• Cookies and similar tracking technologies (see Section 10 for details).

vvjl11 retains records of communications between you and our support team:

• Live chat transcripts, email correspondence, and support ticket content.
• Feedback, complaints, and any information voluntarily provided during support interactions.

04How We Use Your Personal Data

vvjl11 processes your personal data for the following purposes:

05Legal Basis for Processing

vvjl11 processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual Necessity: Processing is necessary to perform the agreement between you and vvjl11 — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and National Privacy Commission regulations.
• Legitimate Interests: Processing is necessary for vvjl11's legitimate interests in preventing fraud, ensuring platform security, and improving services — where these interests are not overridden by your data protection rights.
• Consent: For non-essential processing such as marketing communications, vvjl11 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06Data Sharing & Disclosure

vvjl11 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data only in the following circumstances:

vvjl11 is required by Philippine law to disclose certain player data to regulatory and enforcement bodies where mandated, including but not limited to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies acting under lawful authority.

To process your deposits and withdrawals, vvjl11 shares necessary transaction data with payment processors and Philippine banking institutions including GCash, PayMaya, BDO, BPI, Metrobank, and UnionBank. These entities process data only for the specific purpose of completing your financial transactions.

Game providers whose titles are hosted on the vvjl11 platform may receive limited session and transaction data necessary to operate their games, process game results, and comply with their own licensing obligations. Game providers are contractually prohibited from using this data for purposes beyond game operation.

vvjl11 may engage third-party identity verification service providers to assist with KYC processing. These providers receive only the data necessary for identity verification and are bound by strict confidentiality obligations.

07Data Security

vvjl11 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and vvjl11 servers.
• Encrypted storage of all sensitive personal data and financial information at rest.
• Passwords stored exclusively in hashed, salted form — vvjl11 employees cannot access your password in plain text.
• Multi-factor authentication available for vvjl11 Login sessions.
• Regular security audits, penetration testing, and vulnerability assessments of the vvjl11 platform infrastructure.
• Role-based access controls ensuring that vvjl11 staff access only the data necessary for their specific job function.
• Automated fraud detection systems monitoring account and transaction activity in real time.
• Secure deletion procedures for data that is no longer required to be retained.

While vvjl11 employs all commercially reasonable security measures, no transmission of data over the internet can be guaranteed as entirely secure. You are responsible for maintaining the security of your vvjl11 Login credentials and for notifying us immediately if you suspect any unauthorised account access.

In the event of a personal data breach that poses a risk to your rights and freedoms, vvjl11 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay in accordance with the Philippine Data Privacy Act.

08Data Retention

vvjl11 retains your personal data for as long as is necessary for the purposes outlined in this Privacy Policy, subject to applicable minimum retention periods required by Philippine law. The following retention periods apply:

Upon expiry of the applicable retention period, vvjl11 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

09Your Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by vvjl11:

• Right to be Informed: You have the right to know how your personal data is being collected, processed, and used. This Privacy Policy serves as vvjl11's fulfilment of this obligation.
• Right of Access: You may request a copy of all personal data vvjl11 holds about you, free of charge, within fifteen (15) business days of your request.
• Right to Correction: You may request correction of inaccurate, incomplete, or outdated personal data. Some corrections can be made directly in your vvjl11 account settings; others require support assistance and may require documentary verification.
• Right to Erasure or Blocking: Where your data is no longer necessary for the purpose it was collected, you may request deletion. Note that statutory retention obligations under the AMLA and PAGCOR regulations may limit erasure of certain records.
• Right to Object: You may object to the processing of your personal data where such processing is based on legitimate interests or for direct marketing purposes. Objections to marketing can be actioned immediately via your account settings.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format to transfer to another service.
• Right to Damages: You have the right to seek compensation for damages suffered as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data under Section 16(f) of the Data Privacy Act.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe vvjl11 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. vvjl11 will respond to all legitimate data rights requests within fifteen (15) business days.

10Cookies & Tracking Technologies

vvjl11 uses cookies and similar tracking technologies to operate the platform, improve user experience, and support security functions. A cookie is a small data file placed on your device when you visit vvjl11.cam.

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your vvjl11 account and security tokens. These cannot be disabled without rendering the platform inoperable.
• Functional Cookies: Store your preferences such as language settings, game lobby layout, and last-played games to improve your vvjl11 experience across sessions.
• Analytics Cookies: Used by vvjl11 to understand how players interact with the platform — which pages are visited most often, which games are launched, and where players encounter difficulties. This data is aggregated and anonymised.
• Security Cookies: Used to detect fraudulent logins, identify devices associated with your vvjl11 account, and support multi-factor authentication processes.

You may manage or disable non-essential cookies through your browser settings. Note that disabling functional or analytics cookies may affect your vvjl11 experience but will not prevent you from accessing the platform. Disabling strictly necessary cookies will prevent vvjl11 Login from functioning correctly.

11Third-Party Services

The vvjl11 platform integrates third-party services to deliver its full range of features. These include game software providers, payment processors, and analytics tools. vvjl11 is not responsible for the privacy practices of third-party services accessed independently of the vvjl11 platform.

All third-party providers with access to vvjl11 player data operate under written data processing agreements requiring them to process personal data only for specified purposes, to apply appropriate technical security measures, and to comply with the Philippine Data Privacy Act and applicable international data protection standards.

vvjl11 conducts periodic privacy reviews of third-party service providers to ensure ongoing compliance with our data protection standards.

12International Data Transfers

Some of vvjl11's third-party service providers — particularly game software providers and cloud infrastructure partners — may process data in jurisdictions outside the Philippines. Where such transfers occur, vvjl11 ensures that appropriate safeguards are in place, including:

• Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission.
• Transfer only to jurisdictions recognised as providing an adequate level of data protection.
• Binding corporate rules where data is transferred within a group of companies.

vvjl11 does not transfer personal data internationally unless a lawful transfer mechanism is in place and the transfer is necessary for the delivery of services to Philippine players.

13Children's Privacy

The vvjl11 platform is strictly for adults aged 21 years and above. vvjl11 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who believe a minor may have registered a vvjl11 account are urged to contact our support team immediately so that the account can be investigated and closed. vvjl11 will cooperate fully with parents, guardians, and relevant Philippine authorities in all cases of suspected underage account registration.

14Changes to This Privacy Policy

vvjl11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable Philippine law, or NPC guidance. Material changes to this Privacy Policy will be communicated to registered players via:

• Email notification sent to the address registered on your vvjl11 account.
• A prominent notice posted on the vvjl11.cam homepage for a period of no less than 30 days prior to the change taking effect.
• An updated "Last updated" date at the top of the sidebar table of contents on this page.

Your continued use of the vvjl11 platform after any Privacy Policy update constitutes your acceptance of the revised policy. If you do not accept the revised policy, you must discontinue use of the platform and may request account closure.

This Privacy Policy was last reviewed and updated on 1 January 2026.

15Contact & Complaints

For all privacy-related enquiries, data access requests, correction requests, or complaints, please contact the vvjl11 Data Protection Officer:

vvjl11 will acknowledge your privacy request within two (2) business days and provide a substantive response within fifteen (15) business days.

If you are not satisfied with vvjl11's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the independent regulatory body responsible for enforcing the Data Privacy Act. Contact information for the NPC is publicly available through official Philippine government channels.